Frequently Asked Questions

Everything you need to know about your Superior Mane experience.

What makes Superior Mane hair extensions different?

We exclusively source 100% ethically-sourced Remy human hair, ensuring the cuticles remain intact and aligned for a natural look, tangle-free experience, and long-lasting shine.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

Can I use heat tools on my extensions?

Yes, because our extensions are made of real human hair, you can style them with blow dryers, flat irons, and curling wands. We recommend using a heat protectant spray to maintain the hair's integrity.

What is your return and exchange policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, extensions that have been worn or had the security seal broken cannot be returned.

How do I choose the right shade for my hair?

We offer a digital color matching service. Simply email a photo of your hair in natural lighting to our stylists, and we will recommend the perfect Superior Mane match for you.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Afterpay.